Privacy Policy

1. Information We Collect

Contact forms may collect your name, email address, phone number if provided, and any message you include. This information is used solely to respond to enquiries.

Appointment booking may collect your name, email address, appointment preferences and information you choose to provide.

Website analytics may include search queries, clicks, impressions, device or browser information and general geographic location. This data does not personally identify individual visitors.

2. How We Use Your Information

We use information to respond to enquiries, manage appointment bookings, improve website performance and search visibility, monitor usage trends, and maintain website security. We do not sell, rent or trade your personal data.

3. Third-Party Services

The website and forms may use Wix services. Appointment scheduling may use Calendly. Google Search Console is used to monitor search performance. Each provider processes information according to its own privacy practices.

4. Cookies and Tracking

The website and integrated services may use cookies to ensure the site functions properly, improve your experience and analyse traffic. You can control cookie preferences through your browser settings.

5. Data Retention

Personal data is retained only as long as needed to respond to enquiries, manage bookings and comply with legal obligations. When no longer needed, it is securely deleted or anonymised.

6. Your Rights

Depending on your location, you may request access, correction or deletion of your personal data; object to or restrict processing; or withdraw consent where processing is based on consent.

7. Data Security

Reasonable steps are taken to protect personal information against unauthorised access, disclosure or loss. No online transmission or storage system can be guaranteed 100% secure.

8. Changes to This Privacy Policy

This policy may be updated from time to time. Updates will be posted here with the revised effective date.

9. Contact Us

For questions about this policy or your personal data, contact Edward Nelson at edward@edwardjnelson.com. By using this website, you agree to this Privacy Policy.